This past weekend I had friends coming to visit from Antwerp and they travelled via the Eurostar. Unfortunately for them, their train was delayed quite a bit. At the same time I was listening to the latest podcast from Rick Steves (https://www.ricksteves.com/about-rick) where there was a brief discussion on whether there is still a need for travel agents or not. Therefore in this post I would like to explore the benefits and the drawbacks of using a travel agent.
I am planning a trip to Cape Town via Johannesburg however I got my fingers burned booking the trip myself. I booked my flights myself and the issues I ran into –